Shipping & Delivery
Orders In Australia
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All retail orders inside Australia are shipped at no charge except for remote areas and WA addresses;
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Please allow 3 – 10 business working days for delivery;
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Please note, all wholesale/reseller orders will be required to pay shipping charges;
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In the event that you are not home to receive your delivery, a courier calling card will always be left, you will then have two days to contact the details on the courier card to organise another delivery time. Should you fail to contact the courier company and your delivery is returned to Punish, this will incur additional freight charges for your products to be resent;
Calling Cards
International Orders
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International orders from outside of Australia will incur shipping charges and be sent via Australia Post or a courier company.
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Once you have placed your International order from outside Australia we will contact you with the shipping charge.
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The customer placing the order is responsible for payment of any duties & taxes applied in the destination country.
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Our company will not refund or reimburse the customer for orders or shipping costs if the order is returned for any reason.
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Please allow 5 to 15 Business days for International deliveries.
Returns & Replacements
Any faulty items must be returned to Punish within 30 Days of purchase with it’s original receipt and packaging. If an item is damaged or faulty, then we will gladly send you a replacement should we not be able to resolve the problem otherwise. We will offer an in store credit should we not have the same or similar product in stock.
Items on special can not be refunded.
You are NOT entitled to a refund if you:
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Simply change your mind or no longer want the goods;
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Realise you can’t afford the goods;
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Found the same item at a cheaper price elsewhere;
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Choose the wrong size, flavour or colour;
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Knew about the particular fault prior to purchase;
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Any out of stock items will be noted as such on our site.
Payment Methods
Payment can be via the following methods:
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Credit Card
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PayPal
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Direct Deposit (EFT)
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EFTPOS (in store)
Promotions and Sale Prices
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Specials are valid for orders in Australia only.
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For a limited time only and while stocks last.
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Punish has the right to change or cancel the special price at anytime.
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Specials may only be valid to a particular customer group.
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Offer not to be used in conjunction with any other offers
Orders and Pricing
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Punish reserves the right to cancel order and refund your order where a pricing error has occurred on the website and an incorrect price shown
